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microsoft crm
The Wendell Group helps our clients realize the potential of Microsoft Customer
Relationship Management (CRM )—an exciting platform that delivers critical
customer relationship features.
Unlike most providers of Microsoft CRM, we also integrate field data collected
on a Microsoft Pocket PC with Microsoft CRM. That means data
you collect in the field can be synchronized with CRM, saving time and
eliminating data entry errors. And follow-up activities are automatically
created in CRM based on field results.
Designed specifically for small- and medium-sized organizations, MS CRM
provides:
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Customer service/case management support, and
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Sales support.
The Microsoft CRM solution helps develop profitable customer relationships
through:
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Case management,
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Workflow management
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Lead and opportunity management,
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Searchable knowledgebase, and
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Reporting tools.
Built using Microsoft .NET-connected technologies, Microsoft CRM is easy to
deploy, integrate, and customize. Microsoft .NET-connected technologies also
means easily integrating your existing products, such as your accounting
package or an operational support system.
The Wendell Group has built a tool to integrate quickly Microsoft Customer
Relationship Management with Pocket PC applications. So if your sales or
support personnel collect data while with a prospect or customer, we can pull
that data directly into CRM or another application you use.
Learn more about
Microsoft Customer Relationship Management.
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